The Best Free Marketing Tools for Small Businesses
Ellen Pierson Ellen Pierson

The Best Free Marketing Tools for Small Businesses

Like with all things in marketing, your toolbox should be focused and drive actual results. The right marketing tools help you do three things: attract the right traffic, convert that traffic into leads, and stay in front of customers long enough to earn trust.

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7 Customer Experience Tips Small Businesses Ignore
Ellen Pierson Ellen Pierson

7 Customer Experience Tips Small Businesses Ignore

Customer experience is not your branding. It’s not your website design. It’s not your logo. It comes down to how easy it is to do business with you. Strong customer experience leads directly to higher customer satisfaction, which is the foundation of repeat purchases and long-term growth.

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Why Your Google Search Ads Aren’t Converting
Ellen Pierson Ellen Pierson

Why Your Google Search Ads Aren’t Converting

If your Google Ads conversion rate is low, it’s rarely because of some advanced bidding trick you haven’t discovered yet. It’s almost always because the fundamentals are broken. Let’s talk about it.

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How to Grow Your Email Marketing Contact List
Ellen Pierson Ellen Pierson

How to Grow Your Email Marketing Contact List

Email marketing continues to outperform most digital channels when it comes to ROI, customer retention, and conversion rates. It can be a major revenue driver. A well-built email list allows you to nurture leads, guide buying decisions, and stay top of mind without meaningfully increasing ad spend.

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The Real Cost of Effective Email Marketing
Ellen Pierson Ellen Pierson

The Real Cost of Effective Email Marketing

Email marketing is often labeled “low cost” or even “free.” That probably sounds too good to be true, because to an extent, it is. If you want email to drive real revenue, there are necessary investments behind it.

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Why SEO Isn’t Dead in 2026
Ellen Pierson Ellen Pierson

Why SEO Isn’t Dead in 2026

Marketers have spent decades mastering SEO. But with AI-powered search experiences like ChatGPT, Google AI Overviews, and more changing search habits, the game has shifted.

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Why Your Digital Campaign Isn't Performing
Ellen Pierson Ellen Pierson

Why Your Digital Campaign Isn't Performing

If your digital campaign isn’t driving the results you expected, it can feel like hitting a wall. It’s frustrating, but it’s also a powerful signal. Underperforming campaigns are opportunities to learn and improve.

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Before You Hire a Digital Marketing Consultant
Ellen Pierson Ellen Pierson

Before You Hire a Digital Marketing Consultant

If you’ve ever tried to hire someone to help with your marketing and felt unsure whether you picked the right person, you’re not alone. There’s a real difference between someone who sounds good in a pitch and someone who actually moves the needle.

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How Inbox Attention Is Earned
Ellen Pierson Ellen Pierson

How Inbox Attention Is Earned

Despite what the gurus might try to tell you, email marketing isn’t dead. In fact, ROI for email marketing campaigns is between 10:1 and 36:1 for the majority of companies, that’s something you shouldn’t ignore.

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The Marketing Wrap Up You Shouldn’t Skip
Ellen Pierson Ellen Pierson

The Marketing Wrap Up You Shouldn’t Skip

It has been a busy year for your business and your marketing efforts. Before you close out 2025 and flip the calendar page, there is real value in taking stock of what worked, what did not, and what you will take into 2026 with intention.

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The Hard Truth Behind Low Online Engagement
Ellen Pierson Ellen Pierson

The Hard Truth Behind Low Online Engagement

When a campaign underperforms, we tend to point to the platform as the issue. It feels easy to blame the channel, the algorithm, or the format. But usually the real problem is upstream in the strategy, not in the medium itself.

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